The text describes a problem with renaming a user account folder in Windows 10. The person attempted to follow instructions from two different online sources (https://superuser.com/a/1346983/64729 and https://www.opentechguides.com/how-to/article/windows-10/43/win10-change-account.html) to change the user account. The instructions involve logging into the system as an administrator, navigating to the C:\Users folder in File Explorer, and renaming the old folder corresponding to the old user account. However, the person is unable to rename the folder and upon shutting down and restarting, they are still unable to rename the folder as it is still open.

Askify Moderator Edited question May 5, 2023