I am currently using Windows 10 version 1903, and I have noticed that when I access the Task Manager, the tabs for Processes and Users appear to be empty. Despite attempting to resolve the issue by restarting my computer, I have found that although the tabs initially display the correct information, they eventually become empty again.
Furthermore, if I try to reboot my system after encountering this problem, a message stating “Someone else is still using this pc” appears. In an attempt to identify the user who may be connected, I have used the commands qusers and qwinsta, but I receive an error message indicating “Access denied” with error code 5.
The Windows 10 Task Manager is a useful tool that allows you to monitor and manage system resources and processes. However, some users have reported that when they open the Task Manager, the Processes and Users tab are empty. This can be quite frustrating, as it makes it difficult to identify and troubleshoot issues with running processes or user accounts. In this post, we will explore some of the potential causes of this issue and provide some solutions to help you resolve it.
Potential Causes of the Issue
There are several potential causes of the issue where the Processes and Users tab are empty in the Windows 10 Task Manager. One common cause is a corrupt user profile. If your user profile is corrupt, it can prevent the Task Manager from displaying the processes and users correctly. Another possible cause is a malware infection. Malware can interfere with system processes and prevent the Task Manager from functioning properly. Finally, the issue could be related to a system file corruption or a problem with a Windows update.
Solutions to the Issue
1. Restart the Windows Explorer process
One simple solution to try when the Processes and Users tab are empty is to restart the Windows Explorer process. To do this, open the Task Manager by pressing Ctrl+Shift+Esc, then locate the Windows Explorer process in the Processes tab. Right-click on the process and select “Restart” from the context menu. This will restart the Windows Explorer process and may help to resolve the issue.
2. Run a malware scan
As mentioned earlier, a malware infection can cause issues with the Task Manager. To rule out this possibility, run a full system scan with your preferred anti-virus software. If any threats are detected, follow the instructions provided by the software to remove them. You may also want to consider running a second opinion scan with a different anti-virus program, as some malware can evade detection by certain software.
3. Create a new user profile
If the issue is related to a corrupt user profile, creating a new user profile may help to resolve it. To create a new user profile, open the Settings app and navigate to “Accounts” > “Family & other users”. Click on “Add someone else to this PC” and follow the prompts to create a new user account. Once the new account is created, sign out of your current account and sign in to the new account. Open the Task Manager to see if the issue has been resolved.
4. Run the System File Checker
The System File Checker is a Windows utility that can scan for and repair corrupted system files. To run the System File Checker, open a Command Prompt as an administrator and type the command “sfc /scannow” (without quotes). This will scan your system files and attempt to repair any issues it finds. Once the scan is complete, restart your computer and check if the Task Manager is displaying the processes and users correctly.
5. Perform a system restore
If the issue started after a recent Windows update or system change, performing a system restore may help to resolve it. A system restore allows you to roll back your system to a previous state, before the issue occurred. To perform a system restore, open the Control Panel and navigate to “System and Security” > “System” > “System Protection”. Click on “System Restore” and follow the prompts to select a restore point and restore your system.
The Windows 10 Task Manager is a powerful tool that can help you monitor and manage your system resources. However, if the Processes and Users tab are empty, it can be difficult to identify and troubleshoot issues. In this post, we have explored some of the potential causes of this issue and provided some solutions to help you resolve it. If none of the solutions provided here work, you may need to seek further assistance from a qualified technician or Microsoft support.
It appears that you are also Italian, like myself, and have experienced a similar issue. After some investigation, I discovered that the problem was related to a program required for the Tessera Sanitaria, specifically a program called IDProtect that is only necessary for the ACTALIS type of Tessera Sanitaria.
To resolve the issue, it is important to close the task manager, shut down the IDProtect program, and then reopen the task manager in order to see the changes.